Terms and Conditions xe888 — Malaysia Platform Guidelines

01 Acceptance of Terms

By accessing or using the xe888 platform — whether through a web browser, mobile app, or any other available means — you confirm that you have read, understood, and agreed to be fully bound by these Terms and Conditions.

These terms constitute a legally binding agreement between you (referred to as "Member" or "User") and xe888 (referred to as "Platform" or "We"). If you do not agree with any part of these terms, you are not permitted to use this platform and we encourage you to close this website.

02 Member Eligibility

To register and use the xe888 platform, you must meet all of the following eligibility requirements:

• Be at least 18 years of age at the time of registration and at all times while using the platform.
• Act solely on your own behalf and not on behalf of any other individual or entity.
• Not appearing on any list of individuals or entities prohibited or restricted by the relevant authorities.
• Has not previously had an account closed or suspended by xe888 for breach of terms.
• Play using only legally obtained personal funds, not borrowed or illicitly acquired money.

Xe888 reserves the right to conduct age and identity checks at any time. Members who fail to provide satisfactory proof of eligibility when requested may have their account suspended until verification is complete.

03 Account Registration

Each individual is only permitted to hold one active account on the xe888 platform. Multiple account registrations by the same individual — whether using different names, email addresses, phone numbers, IP addresses, or devices — are strictly prohibited and constitute a serious breach of these terms.

During registration, you are required to provide accurate, complete, and up-to-date information, including:

• Full name as shown on your identity card or passport.
• A valid and accurate date of birth.
• An active, reachable email address.
• Mobile phone number registered in your own name.
• Valid bank account or e-wallet details for deposit and withdrawal purposes.

You are solely responsible for keeping your account password secure. xe888 accepts no liability for any losses arising from unauthorized access to your account due to your own negligence.

04 Deposits and Withdrawals

Xe888 supports a range of deposit and withdrawal methods including local bank transfers, DuitNow, TnG eWallet, and other digital wallets listed on the platform. The minimum deposit is RM30 and is processed automatically within minutes upon confirmation.

The following conditions apply to the withdrawal of winnings:

• Withdrawals are processed within 15 to 60 minutes on business days, depending on the chosen withdrawal method.
• The name on the bank account or e-wallet used for withdrawals must match the name registered on the xe888 account.
• Xe888 reserves the right to request supporting documentation such as bank statements or proof of identity before processing withdrawals above the specified limit.
• Bonuses that have not met the wagering requirements cannot be withdrawn until those requirements are fully satisfied.
• Approved withdrawals cannot be cancelled once processed.

05 Bonuses and Promotions

Xe888 offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback offers, and seasonal promotions. Each bonus is subject to specific terms and conditions stated at the time the offer is launched.

General guidelines applicable to all bonuses:

• Each bonus has a wagering (rollover) requirement that must be met before withdrawals are permitted.
• Bonuses may only be used once unless otherwise stated in the relevant promotion's terms.
• Xe888 reserves the right to withdraw bonuses obtained through improper means or in violation of the spirit of the promotional terms.
• Bonuses may not be transferred between accounts or converted directly to cash without meeting the applicable wagering requirements.
• Promotion abuse, including registering multiple accounts to claim bonuses repeatedly, is prohibited and may result in permanent account closure.

06 Wagering Rules

All bets on the xe888 platform are subject to the following general rules as well as the specific rules applicable to each game type or sport:

• Confirmed bets cannot be altered or cancelled except under specific circumstances determined by xe888.
• Minimum and maximum betting limits apply to each market and may vary by game type and time period.
• Xe888 reserves the right to void bets placed at odds that are clearly erroneous due to technical errors or human error.
• In the event of a dispute over a betting outcome, the result recorded by the xe888 system is final unless there is substantial evidence of a system error.
• Wagers placed using funds obtained from illegal activities will be voided and reported to the relevant authorities.

For more information on the specific rules for each game type, please visit the Wagering, Casino or Sports on this platform.

07 Prohibited Conduct

Use of the xe888 platform must at all times comply with the established conduct guidelines. The following are strictly prohibited:

• Using automated software, bots, scripts, or any technological tool to gain an unfair advantage.
• Colluding with other players to manipulate game outcomes or betting markets.
• Registering multiple accounts with the intent of claiming bonuses repeatedly or circumventing betting limits.
• Providing false information during registration or the identity verification (KYC) process.
• Using the xe888 platform for money laundering or any other illicit financial activity.
• Accessing the platform from a restricted geographical region using a VPN or proxy to conceal your actual location.
• Abusing the customer support system through false complaints or with the intent to threaten xe888 staff.

08 Account Suspension and Closure

Xe888 reserves the right to suspend or close any account at any time and without prior notice if:

• There are indications of fraud, manipulation, or serious breach of terms.
• Information provided during registration found to be false or inaccurate.
• User failed to submit the requested KYC documents within the specified timeframe.
• Account found to be associated with money laundering or other illicit financial activity.
• Account closure request received from the account holder themselves.

In the event of account closure due to a breach of terms, xe888 reserves the right to forfeit any funds in the account associated with that breach. For account closures requested by the member, any legitimate remaining balance will be returned upon completion of the verification process.

09 Liability Limits

Xe888 is not liable for any indirect, incidental, or consequential losses arising from the use of this platform, including but not limited to:

• Service disruptions caused by system maintenance, technical failures, or events beyond our control.
• Betting losses arising from decisions made by the member based on information available to them.
• Unauthorized access to a member's account resulting from the member's own negligence in safeguarding their password.
• Delays in processing deposits or withdrawals due to issues on the part of third-party payment service providers.

Xe888's maximum liability to any member under any circumstances shall not exceed the total amount deposited by that member in the 30 days preceding the claim.

10 Privacy Policy

The collection, use, and protection of your personal data by xe888 is governed by Privacy Policy ours, which forms an inseparable part of these Terms and Conditions. By accepting these terms, you also accept our Privacy Policy.

In short, xe888 collects your personal information solely for platform operations, identity verification, payment processing, and legal compliance. We do not sell your data to advertisers or third parties unrelated to platform operations.

11 Responsible Gaming

Xe888 is fully committed to promoting responsible gaming. This platform is for entertainment purposes only and is not a means of generating income. We provide a range of self-control tools that you can access at any time through your account settings:

• Daily, weekly, and monthly deposit limits.
• Self-set loss limits and wagering limits.
• Self-exclusion option for a period of your choosing.
• Access to resources and support for problem gambling.

If you feel that gaming is starting to have a negative impact on your life, please contact our support team or visit the Responsible Gaming for more information and available support resources.

12 Terms Amendment

Xe888 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Material amendments will be communicated to members via a notice on the platform or by email at least seven days before taking effect.

Continued use of the xe888 platform after the effective date of any amendments constitutes your acceptance of the revised terms. It is your responsibility to review this page periodically to stay informed of the latest applicable version.